TVL Security
Support ↗
TVL Security
Support ↗
TVL Security
Support ↗
Welcome to TVL Security's dedicated support site for Ford Customers
Here you will find answers to the most common questions and queries.
Please use the page navigation below to find the information you're looking for. If you require further support our contact details are at the bottom of the page
Before opening any door, please ensure mechanical lock is in the open position.
Do not close the door with the locking system in the locked/engaged position as this could lead to vehicle damage
Do not engage the locks when passengers or animals are inside the vehicle (excluding the Replock). The doors cannot be unlocked or opened from the inside when the locks are engaged.
Welcome to TVL Security's dedicated support site for Ford Customers
Here you will find answers to the most common questions and queries. Please use the page navigation below to find the information you're looking for.
If you require further support our contact details are at the bottom of the page
Before opening any door, please ensure mechanical lock is in the open position.
Do not close the door with the locking system in the locked/engaged position as this could lead to vehicle damage
Do not engage the locks when passengers or animals are inside the vehicle (excluding the Replock). The doors cannot be unlocked or opened from the inside when the locks are engaged.
If for any reason the door is opened while the lock is engaged, please lightly apply pressure centrally to the door and turn the key to open the lock at the same time. Please refer to the videos in the ‘fix an issue’ section.
Register Key Card
Register your key card to make it easier to replace lost keys.
Frequently Asked Questions
Find answers to the most common questions and queries.
Order spares/extras
Order extras straight from TVL.
Register Key Card
Register your key card to make it easier to replace lost keys.
Frequently Asked Questions
Find answers to the most common questions and queries.
Order spares/extras
Order extras straight from TVL.