Frequently Asked Questions
Here you will find answers to the most common questions and queries. If you
require further support, our contact details can be found at the bottom of the page
How can I tell which lock pack my vehicle has?
How can I tell which lock pack my vehicle has?
Please refer to the video content in the ‘quick start and how-to guide’ to identify what lock pack you have on your vehicle.
How can I order spare keys for the security locks installed?
How can I order spare keys for the security locks installed?
The security card which came with the vehicle has the unique key code for the locks fitted. You can order replacement keys directly from us by visiting www.TVL-LTD.co.uk or by speaking to your local Ford dealership.
Do the security products interfere with the OE locking system?
Do the security products interfere with the OE locking system?
No, the products work in conjunction with the OE locking system, you should always double lock the vehicle to enable deadlocking where possible.